Privacy policy
PRIVACY POLICY Last updated: 27 August 2026
The website thelightheritage.com is operated by N.B.A.G.D LTD, registered in England and Wales under company number 17423869. Throughout the site, the terms "we", "us" and "our" refer to N.B.A.G.D LTD. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from the Site.
1. DATA CONTROLLER
For the purpose of UK GDPR, the data controller of your personal information is:
Company Name: N.B.A.G.D LTD
Company Number: 17423869
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact Email: contact@thelightheritage.com
2. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect:
Contact details: name, shipping address, billing address, phone number, and email address
Financial information: payment details processed via secure providers (Shopify Payments/Stripe) — we do not store card details
Device information: IP address, browser type, and time zone
Order history and communication records
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
Process and fulfil your orders
Arrange shipping and delivery
Send order confirmations and invoices
Respond to customer service enquiries
Comply with legal obligations
4. LEGAL BASIS FOR PROCESSING (UK GDPR)
We process your data on the following legal bases:
Contract performance: to fulfil your order
Legal obligation: to comply with UK tax and consumer law
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing communications (where applicable)
5. DATA RETENTION
We retain your personal information for 3 years following your last order or interaction with us, after which it is securely deleted. Financial records may be retained for up to 7 years to comply with HMRC requirements.
6. YOUR RIGHTS (UK GDPR)
As a UK resident, you have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Object to or restrict processing of your data
Data portability
Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at contact@thelightheritage.com. We will respond within 30 days.
7. COOKIES
We use essential cookies to operate the Site and optional analytics cookies to understand how visitors use our Site. You can manage your cookie preferences at any time via your browser settings.
8. THIRD-PARTY SHARING
We share your data only with trusted service providers necessary to operate our business (Shopify, payment processors, shipping carriers). We do not sell your personal data to third parties.
9. SECURITY
We use industry-standard security measures to protect your data. All transactions are encrypted via SSL. However, no method of transmission over the Internet is 100% secure.
10. CONTACT
For any questions regarding this Privacy Policy:
N.B.A.G.D LTD
Email: contact@thelightheritage.com
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom